How can we help?

Our technical sales team helps you at every step of your building project. You need advice to finalise your fire protection plan? You need a product data sheet, a document of performance or an installation manual? Or do you just want to know when your products will be delivered? Contact us and we will get back to you.

Reference image

Email our experts

Email our experts

Email our experts

Promat's Technical Project Support Team have wide-ranging experience in all aspects of passive fire protection. Click the link below to find Promat support in your country. 

Reference image

Call our helplines

Call our helplines

Call our helplines

Do you have an urgent question that needs a quick answer? In many countries around the world we provide customer service and technical support helplines staffed by experienced professionals. 

Reference image

Contact a sales representative

Contact a sales representative

Contact a sales representative

Do you need help from an expert who can offer both technical and commercial support? Don't hesitate and contact your local Promat sales representative. He has all the know-how and expertise to help you find the best solution.

Promat Technical Support

Contact our technical support team with your questions on passive fire protection solutions, our products and systems or installation advice...

Technical Documentation

Find the product datasheets, system brochures, Declarations of Performance, installation manuals and other documents you need to get the job done. 

60 Years of Expertise

Tested & Certified Solutions

Global Service Network